Friday, October 19, 2012

A usable server cannot be found.. Citrix XenApp 6.5

 

A usable server cannot be found on which to launch the application. APP-DETAILS. Check your worker group definitions and load balancing policies to verify appropriate servers are assigned for APP-DETAILS.

This shows as an Error occurred while making the connection in the Web interface.

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The details show up in the event log. Of course triple checking the worker groups and load balancers were not the problem… so…

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Using QFarm shows server load 20000

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The licence server is setup in the GPO

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Ping works, but it was IPv6…

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And try a telnet to the licence server port fails. But does work on the local host…

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IP v6 was disabled so deleted the entries in DNS

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Ensured telnet then worked remotely

Checked that the licence was active on the licence and it was good to go.

Then GPupdate /force to ensure applied.

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Qfarm was now healthy and looking good.

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So the error was a licence missing, of course.

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